Kindly asking you again to explain here or pitch me a PM with as many details you can find yourself re this issue and believe me, we’ll review and act accordingly asap. You probably noticed I’m quite busy lately and have less and less time for the forum, that’s why asked for your assistance with this one cause I literally don’t have the time to investigate it myself. They wouldn’t even refund my one $25 max bet (happened out of the blue) when I was playing with minimum bets ALL THE TIME! Hmm, not quite sure what’s the issue here so pls, feel free to PM me and clarify the Operator and the relevant issues you are referring to. Sorry mate, but that is an unjustifiable position in being an affiliate with them, showing i guess, that money talks
Discussion Forum
They have been accepting deposits and paying out winnings for 3 months but when the amount is more significant they close the account ? This account has been opened for 4 months they have allowed deposits and paid out multiple times in various amounts . The casino in question is a participating company with gamstop and they are regulated in the uk and are registered with the gambling commission. I understand I have a responsibility but I am a gambling addict and I would never have even tried to log into a casino account had I not be prompted by your email. I would like to point out that I did not try to open a new account with the casino in question I simply was able to log into my previous account with them with the same account that was in-fact blocked due to self exclusion for 7 months. As a gambling addict I of course then went to my casino account and was shocked to see that not only did it let me log in but also let me deposit funds.
Bodog payout delayed
Yes they did give it all back and i hope others see this thread and mail the relevent casino and get just as positive news as i did with little effort. I thought they would have given it all back – normally their first position is to chance their arm and say no/not mention , second time they’re more amenable. Anyway I’ve just checked and rest of the money is in the bank already within 8 hours of clicking withdraw Did that include the 450 in deposits? Ive duly logged in and done the withdrawal. Next question is why then did they close the account?
Under their testimonials – so, happy to accept deposits from problem gamblers yet excellent on here (or good or whatever). Hi anyone else experience wire transfer delays from bodog with no answer as to where the money is If you have an account, sign in now to post with your account. I had been really good since joining gamstop.. I’m hoping and praying for my money back.
I finally felt I had gotten my addiction under control with help of gamstop and was obviously confident that would be an end to my gambling as I only gambled online and I was now excluded. @DMRHave you opened a complaint using the AGCCS in regards to your account and the deposits made? @DMRHave you opened a complaint using the AGCCS in regards to your account and the deposits made? Not only that but they are accepting customers from the UK that are registered with GamStop, which isn’t uprising as these are the ones they are targeting specifically. Rock solid proof as requested that MyStake are illegally accepting customers form the UK. So you think that MyStake are paying loads of websites to advertise them to UK customers and in particular ones registered with GamStop but then they chose not to allow them to open accounts?
If, for example, the casino issued a query to Gamstop database and the response came back negative, it’s difficult to see how it’s the casinos fault. Your absolutely right that they wouldn’t have paid you if you had won, that being the case though wouldn’t they also have to refund your deposits at that time as well? All other casino accounts I have had in the past are still excluded as they should be. On 24th June 2019 I received an email from one if the casinos I used to have an account with about a promotion to play for free but win for real.
Last week i opened an account with Redbet and deposited £500, i lost £450 and left £50 in the account to play later Hi i have a slightly similiar issue, First of all, really sorry about your gambling problems. I think I have a strong case and am hopeful I can get my deposits back and put this whole sorry mess behind me.
I have no problem with people who want to play abroad to avoid UKGC issue, their risk and all that, but the fact you rate some of these who actively boast about Non Gamstop totally undermines the ratings here. Unfortunately, Bodog has been blacklisted here long time ago for a good reason, however, you can casino not on gamstop still AGCCS against them if the issue is still ongoing. You can contact gambling companies you have accounts with directly to arrange the return of funds.
I had a chat with support last night and refused to tell me they didn’t accept accept players from the UK so this will most certainly be sent on to investigate. I have also sent a copy of my bank statement which show the deposits made to MyStake. UK members are restricted from registering at this casino at AskGamblers.
I do believe their systems should be able to detect a self excluded account in their group much sooner than me depositing a larger sum. Also, if you don’t have a gambling problem it’s probably best to use the close account option, not the SE one. UKGC have stopped short of saying ‘refund their deposits’, though it is inferred from the last sentence. It is not sufficient merely to prevent an individual from withdrawing funds from their customer account whilst still accepting wagers from them.
Where exactly does it say in the rules they are obligated to refund u in full? Even a very similar amount of money.. I did as they wished and recieved confirmation that my account was verified. Today I won £850 and recieved an email asking for I’d and photos of my cards used to make deposits. Moved home and set up a new account. I previous self excluded when I was at a previous address.
We have absolutely agreed to investigate the matter, but your rock solid proof isn’t rock solid because you haven’t actively proved the casino actually is accepting UK players! From that date on all online casinos stopped contacting me by email and upon checking my online casino accounts I was not able to log in to any of them which of course is the point of self exclusion. So to reiterate my “rock-solid” this would be proof the casino is accepting UK players when they’re not meant to be. You claim they are actively accepting UK members – you have proof of these accounts I assume do you? Btw, not meaning to sound argumentative but why blacklist Bodog yet rate casinos 8.8 who actively target Non Gamstop (mystake)?
- Before I submitted my complaint I sent the casino an email asking who I should contact if I had a complaint about a customer being able to bet when self excluded via GamStop.
- But yes, they should have not allowed you to open an account with RB – though it’s phrased in the LCCP as ‘reasonable steps’.
- First of all, really sorry about your gambling problems.
- They replied to me immediately and told me to contact Gamstop and suspended my account.
- You can contact gambling companies you have accounts with directly to arrange the return of funds.
I self excluded myself from gambling on 18th November 2018 vis gamstop. Sadly with people like pinnit2015 losing motivation to “ramble” about these issues it just encourages certain unscrupulous gambling companies to continue to exploit people without any consequences. I think the fact that they have left an account from a UK customer, who they know to be registered with GamStop open tells you all you need to know about the company. Is your account still open and have you attempted to claim your deposits back?